Thank you for shopping with Evo Auto cares or Evo Motive. This Shipping Policy outlines how orders placed on www.evoautocares.com are processed and delivered across India.

All orders placed through this website are delivered within India (Pan India)

  1. Order Processing
    Orders are typically processed within 1–2 business days after successful payment confirmation.

Orders placed on weekends, public holidays, or outside working hours may be processed on the next business day.

Once your order is processed and shipped, you will receive shipping confirmation and tracking details via email, SMS, or WhatsApp.

  1. Shipping Partners
    We ship orders through reliable logistics and courier partners across India to ensure timely and safe delivery.

Our shipping partners may include:

Shiprocket logistics network
Velocity logistics
BlueDart
Delhivery courier
Dtdc
India Post
Other courier and logistics partners available across India
The courier partner is selected based on serviceability, delivery speed, and operational availability for your location.

  1. Delivery Time
    Estimated delivery timelines within India typically range between:

3–7 business days

Delivery time may vary depending on:

Customer location and serviceable pin code
Courier partner availability
Public holidays or regional restrictions
Weather conditions or logistical delays
Remote or rural locations may require additional delivery time.

  1. Shipping Charges
    Shipping charges, if applicable, will be displayed at checkout before completing your order.

We may occasionally offer free shipping promotions or special delivery offers based on campaigns or order value.

  1. Order Tracking
    Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp notification.

You can use the provided tracking link to monitor the status of your shipment through the courier partner’s website.

  1. Delivery Issues
    If your shipment is delayed, lost, or marked as delivered but not received, please contact our customer support team. We will coordinate with the courier partner to resolve the issue as quickly as possible.

Customers are requested to ensure that the delivery address and contact details provided during checkout are accurate to avoid delivery failures.

  1. Address Changes
    Once an order is shipped, it may not always be possible to modify the shipping address. If you need to update the delivery address, please contact us immediately after placing the order.

Address modifications are subject to courier partner limitations.

  1. Delivery Attempts
    Courier partners generally make multiple delivery attempts. If the customer is unavailable during delivery attempts, the package may be returned to us by the courier service.

In such cases, re-shipping charges may apply.

  1. Damaged Packages
    If the package appears damaged or tampered with at the time of delivery, customers are advised to either refuse the delivery or record clear photos/videos before opening the package.

Please report such cases to our support team as soon as possible.

  1. Contact Information
    For any shipping-related queries, please contact:

Registered Office:
Building no 162 saman vay nagar piplani bhopal
462022

Factory adress – sector H-5/5 govindpura Industial area bhopal 462022

Website: www.evoautocares.com
www.evomotive.in
www.evomogives.com